Just weeks to Christmas!
Beat the Christmas Eve mad panic to let customers and suppliers know your Christmas hours!
1 Create a Christmas Hours page on your website and enter the details in there now.
2 Mark in your calendar the date to email everyone with a link to your Christmas details. It won’t hurt to get clients looking at your website either!
Starting with Contact Details. When was the last time you checked your contact phone numbers, address details and postal details on the website?
Take a quick minute and do that now!
2011 has seen a lot of businesses in Canterbury moving around. The quickest way for people to make contact with you is through your website.Finding where businesses have moved to has become even more important.
For everyone else, now would be a good time to check who the contact people are on your website, as staff changes and re-organisation go under the radar throughout the year.
Speaking of staff changes. As kiwis we can be a bit shy about having our photos put on our websites.
The benefit however is that new clients can get a nice personal feel for who your team are, and some idea of who they may meet.
1 Get the team together for a group shot.
Choose a neutral background preferably in natural light (outside on an overcast not too sunny day may be good).
Have a good laugh and get someone to take a lot of digital photos. Hopefully there will be one you can use!
2 Upload the photo to a Meet The Team page on the website.
Browsing for products or services these days tends to involve opening quite a number of websites in multiple tabs in the browser. Then a process of closing most of them and looking deeper into a select few that remain. I know this is the process I use.
This means you have seconds to clearly display -
a) what you do/provide
b) who you provide it to.
If the visitor can’t ascertain answers to these two basic questions, your website is history to them.
If I’m a home user and your site looks like it only deals with Corporates, I’m not interested. Likewise if it looks like you only deal with Skis and nothing on snowboards, I will assume I can’t find what I’m looking for.
Browse to your homepage now and try to see it through fresh eyes. How easily can you answer a) and b)?
All is not lost. It may be time to update that About Us paragraph on the home page to be a bit more specific about your services, or the area you service, or how you provide solutions to Home Users, Small Business and Corporates. You will be surprised what a difference changing some headings can make to more clearly stating what you do! e.g. ‘Providing Residential Building Materials Direct To The Trade’.
Google will like it too!
Creating content for your website can be a difficult thing to start, but gets easier with practice!
If you are writing on topics you know well, (i.e. Your business products and services), you should be able to create content that is both interesting for your customers and useful for Google in ranking your website pages. Its a balancing act to provide useful short punchy information, in a format easy to read online.
Sometimes starting can be the hardest part.
So how do we begin to create content from a blank page?
This is my simple approach!
A) Absolutely first of all, have in mind your key 3-4 phrases that you want to use to optimise your overall site. If you have these in mind or written down, they will naturally appear in your content and this is what Google wants to see.
1 Plan the content you are going to make. I find it difficult to pull content from thin air. But if I plan what I’m going to say on 4-5 pages, I know what I need to generate.
2 Ask yourself a question. Let’s say you have planned pages called About Us and Services. Start by asking yourself a question as if a client has rung you on the phone. Questions such as ‘how do you guys operate and what territory do your team cover?’, ‘What services do you provide and what size businesses do you generally work with?’.
3 Once you have asked these normal everyday questions, simply answer them! You could answer these naturally if someone were to phone you, so write that answer down. Turn the questions into sub headings - ‘Territory we cover’. Writing in your own personal manner can be really appropriate for content on websites for small and medium size businesses. This depends on a little on your industry. Mostly we don’t all have to write content trying to sound like some high flying marketing corporation.
At the end of the day, it’s about good, useful information for your clients.
Here are some additional tips to keep in mind while creating content.
* Write for the customer personally
* Keep paragraphs short, 3-4 lines
* Use Sub Headings
* Write short sentences
* Keep your keywords and phrases in mind
* Add little bits of content regularly over time and Google will love you!
Think back to when we did training. The second most important thing you will have been told is - paste as plain text.
We all know online editors have some quirks. But the most significant is to do with pasting content.
The issues lay with what you can’t see. When you select and copy content from another source like a website or Microsoft Word, other hidden information comes with it.
In particular if you select and copy from MS Word, you also get lots and lots of hidden Microsoft tags and code. You can’t see it, but it will break your page and make your content look terrible, or impossible to format and edit.
Not to worry though! You can still copy content from elsewhere. The key is to use the following process.
1 Copy content from source
2 In your website admin put the cursor where you want the content.
3 DO NOT right click paste, or hit ctrl V! Instead press the paste as plain text button on the editor toolbar.
4 You may want to go and delete the lines between paragraphs, and replace them by hitting Enter. This makes them proper paragraphs so you can format headings.
It isn’t really complicated, but definitely is a discipline when you are used to using quick shortcuts for pasting.
NOTE you CAN copy and paste content within your own site. Either within the editor, or from your live site.
To see the process in detail watch the following Surefire Help Videos-
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